Privacy policy

G-FLOW Privacy Policy

Last Updated: [Date]

G-FLOW ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store and use our services. Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: When you make a purchase or register for an account, we may collect personally identifiable information such as your name, shipping address, email address, and telephone number.

Payment Information: When you make a purchase, you provide our payment processors with your payment information. We do not store or process your credit card or bank account details ourselves.

Usage Data: We automatically collect certain information when you visit our store. This may include the browser type and version, the operating system, the IP address, and the pages of our store that you visit.

Cookies and Tracking Technologies: We use cookies and other tracking technologies to personalize your experience, perform marketing, and collect analytics. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings and other tools.

2. Use of Your Information

We may use the information we collect from you for the following purposes:

  • To process your orders and manage your account.
  • To communicate with you, including for customer service and support.
  • To improve our services and our store.
  • To comply with legal obligations and protect our rights.
  • To personalize your experience and show you tailored advertising.

3. Cookies and Tracking Technologies

Types of Cookies We Use:

  • Required Cookies: These cookies are necessary for the site to function properly, including capabilities like logging in and adding items to the cart.
  • Preferences Cookies: These cookies store details about your actions to personalize your next visit to the website.
  • Marketing Cookies: These cookies are used to optimize marketing communications and show you ads on other sites.
  • Analytics Cookies: These cookies help us understand how you interact with the site. We use this data to identify areas to improve.

Managing Cookies: You can manage your cookie preferences by adjusting your browser settings. You can also use the cookie consent banner on our website to accept or decline non-essential cookies.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. International Data Transfers

Your information may be transferred to, stored, and processed in a country other than the one in which it was collected. We comply with GDPR and other international regulations to ensure your data is protected.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@g-flow.com

8. Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@g-flow.com
Phone: +1 508-215-9883
Address: Guadarrama Flow, S.L, C/ Justina Velasco Martín, 2, 28260 Galapagar, Madrid, Spain

By using our website and services, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.